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Transferring Domains

Why transfer your domain name to RegisterDirect?

Many people transfer their domain names to RegisterDirect for all sorts of reasons.
By transferring to RegisterDirect you are entitled to use our free services which include:

10 POP3 Email Accounts, each with 20MB of disk space
Unlimited Email Forwarders
Web Mail Service
URL Redirection
DNS Zone Management Services

You can also take charge of your own domain name and services with our fully automated online interface.

What should I consider before transferring my domain name?
Before transferring your domain name to RegisterDirect you should check if you have any existing services set-up for your domain name. These include such things as email and web sites. If you make a full transfer to RegisterDirect you will need to set-up these services on our system after transfer.

If you make a Registrar Only change to RegisterDirect leaving the DNS or name servers with your current provider, make sure your current provider will allow this. Many large telcos such as Xtra and Clear, remove your domain name from their DNS servers after transferring Registrar.

What is a UDAI and where do I get one?
 

To transfer between Registrars you need the UDAI or Unique Domain Authentication ID for your domain name. This is a special code that is reset every time you make a transfer of Registrar. Your current current Registrar must issue you with this upon request. Usually they will email it to you.

How do I transfer my .nz domain name to RegisterDirect?
 

You can transfer your .nz domain name for free from our domain transfer page here

Enter the domain name to transfer (without the www), the UDAI for your domain name (see above) and a valid email address that is NOT at the domain name you are transferring. This email is used to send you the confirmation email that includes your Account ID and Password used for logging into our web site. A copy of these details is also sent to the Registrant email contact for the domain name.

After your transfer has been confirmed, check your email and use the Account ID and Password to begin setting up services for your domain name.

How do I transfer my .com domain name to RegisterDirect?
 

You can transfer your .com domain name from our domain transfer page here

Ensure that before you transfer the domain name, the Registrant email address for your domain name is valid and that you can receive email sent to this. To check the email address associated with your domain name, you can do a WHOIS lookup at www.networksolutions.com - if it isn't valid, you will need to contact your current Registrar to update the details before attempting to transfer.

There is a fee associated with the .com transfers. This fee adds an additional year onto the current term of your registration. ie. if you have 2 months left on your registration, transferring to RegisterDirect will result in 14 months remaining.

When transferring your .com domain, it's important to read ALL messages sent to you by ourselves and your current Registrar. You are required to confirm emails for the transfer to be accepted.

Once transferred (5 - 10 days) a confirmation email that includes your Account ID and Password used for logging into our web site will be emailed to you.

After your transfer has been confirmed, check your email and use the Account ID and Password to begin setting up services for your domain name.

What is the difference between a 'Registrar only change' and 'Transfer with change of name servers'?

 

If you want to take advantage of our free services such as email and URL redirection you will need to make a full transfer. This is the default option checked. To change Registrar and name servers to RegisterDirect.

If you simply want RegisterDirect to take over your annual billing for your domain name, and you do not wish to use any of our services other than our interface for updating your domain name details and delegating DNS servers, choose the Registrar only option.

How long will it take for my transfer to become active?
 

If your transfer is for a .nz domain name, it will become active at one of the daily .nz zone builds. These occur daily on the hour, every hour.

If your transfer is for a .com domain name, it usually takes between 24 and 48 hours for your transfer to become active worldwide.

My domain name still doesn't appear to be active, what should I do?
 

After 24 hours, if your domain name is still not active, check with your previous Registrar or ISP to confirm they have removed your domain name from their DNS servers. If you intend to set-up email accounts on our system, check with your ISP that they have also closed your email accounts.

If you're still having problems, get in contact with us and we'll investigate the problem for you.

I have multiple domain names with the same Name Holder to transfer, can I have these all under one Account ID and Password?
 

Our system issues you with a new Account ID and Password for each domain name you transfer. However, if all your domain names have the same legal name holder. ie. ABC Company Ltd we are able to merge them to one account for easy administration.
Please contact us to arrange this.

 

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General Issues
Transferring Domains
URL Redirection
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