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Zone Management

What is Zone Management & What does it allow me to do?

Zone Management allows you to control the set-up of your domain name records. Your domain name records are responsible for routing your Internet services eg. Mail, WWW. Previously this type of control was only available to system administrators but now RegisterDIRECT gives you this powerful facility! Zone Management is ideal for system integrators needing immediate changes to zone records.
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I've set-up some Zone Records. When do they become active?
If your domain name is confirmed as registered and active any zone record additions will be immediately visible in most circumstances. However it could take;

-Up to 24 hours to be visible if you have just registered or transferred your domain name.
-Up to 1 hour if you have modified existing 'A' or 'MX' records.
-Up to 1 hour on your ISP's name server if you have caused a negative cache from looking up the address before you added it.

By monitoring the status column in 'Zone Management' you can check the visibility of any records in your zone on multiple name servers around the world.
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I've modified a Zone Record and all status lights are green on the record I modified,
but I still can't see it. Why?
The status column gives you a global view of your record's visibility. However it does not mean that the records are visible on every server in the world. If you are still within the 1 hour window of a change then any name servers which have previously cached the old record will not show the changes until the old records expire from that local name server. This expiry can take up to 1 hour.
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How do I delegated my DNS servers back to RegisterDirect from another DNS provider?
This is not possible from the client interface. Please contact us with your RegisterDirect ID and Password and we will restore your domain name and services on the DNS. You can then activate any services you require once the DNS has been delegated.
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I accidentally removed the MX Record for the Mail Forwarding service. How do I add it
again?
1. Select 'MX' from the record type.

2. Type in your domain name in the 'Hostname' box

3. Set the 'MX' priority to '10'

4. Enter the MX host as 'mx.mail.isx.net.nz'

5. Click 'Add'

NOTE: When you removed the MX record your mail forwarders were removed automatically so you will need to set up your mail forwarders again.
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I accidentally removed the HostDIRECT records and now I can't access my website. How
do I fix it?

There are 3 zone records created when your HostDIRECT account is enabled. You will need to add each one of these records to restore service completely.

RECORD 1: Creating the 'A' record for YOURDOMAIN.CO.NZ

1. Select 'A' from the record type.

2. Type in your domain name WITHOUT a www prefix in the 'Hostname' box

3. Enter '210.55.4.14' into the 'IP Address' box.

4. Click 'Add'

RECORD 2: Creating the 'A' record for WWW.YOURDOMAIN.CO.NZ

1. Select A from the record type.

2. Type in your domain name WITH a www prefix in the 'Hostname' box

3. Enter '210.55.4.14' into the 'IP Address' box.

4. Click 'Add'

RECORD 3: Creating the 'A' record for FTP.YOURDOMAIN.CO.NZ

1. Select 'A' from the record type.

2. Type in your domain name WITH a ftp prefix in the 'Hostname' box

3. Enter '210.55.4.14' into the 'IP Address' box.

4. Click 'Add'
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I accidentally removed the 'A' records for the URL Redirection service. How do I add
them again?

If you re-enter the URL into the URL Redirection form the required zone records will be automatically re-created.

Help Topics
Please select a topic below:
General Issues
Transferring Domains
URL Redirection
Mail Forwarding
Web Mail
Zone Management
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